With a great team, your business can attain unimaginable heights. The key to the growth of any business lies on the people behind it; from the ceo to the janitor. Everyone is just as important. The challenge that faces most employer is therefore “how to get the best out of the employees”.
Often times, businesses resort to workshop training for their employees but this isn’t the answer. Training an employee only adds knowledge to him/her. It doesn’t buy their commitment. Workshop training are only worthwhile for already committed employees. Commitment is a thing of the heart and state of mind. An uncommitted employee who works just for his cash would never produce his best no matter the level of knowledge he carries. Yes, training might help make them work smarter and operate better. Training are absolutely good. I offer training to company staff myself but then training don’t translate into commitment and creativity.
I am going to tell you a very little but extremely powerful secret on how to get the best of your employees in just a short while. But first, if you were employed as a staff in your company, how would you like your boss to address you? His fellow team member or his staff? I guess you would prefer to be referred to a team member.
The little secret
When you address your employees as team members rather than mere staff. It gives them a sense of belonging and they really feel and see themselves as being responsible for your business rather just an employed person. This team member tag is one of the secrets of great companies like KPMG.
Yes, every employee does have a designated office he or she occupies with specific job descriptions from the directors to the receptionists but referring to them all as team members surely doesn’t leave anyone out and often reduces the hierarchical differences/gaps between staff members, thus facilitating better relationship and easy communication of opinions.
So rather than saying there would a staff meeting involving all the employees, say there would be a team meeting. The more they see each other as team members rather than staff members, the more they provide you with their commitment. It’s more of psychological effect.
Take a step in this direction today and see how the power of using the right words helps employees put in their best and improve business outcome.